Just a short introduction
Hello! My name is Troy and I have over 10 years of experience in the User Experience Design and E-learning. Over the course of my career I have been fortunate to have the opportunity to work on various projects ranging from the development of interactive e-learning, LMS Administration and designing web and mobile apps. I love technology and also have a creative streak, so UX Design and E-learning are the perfect outlet for me.
I have worked for both large Fortune 500 companies, as well as fast moving startups, but I am always open to opportunities and challenges both large and small.Download Printable Resume
Things that I enjoy working with
I have expert skills in Articulate Storyline and Adobe Captivate focusing on development of technical training, but have also developed softskills training. In addition, I am experienced with Camtasia for recording video based software demos and have a working knowledge of After Effects.
Adobe Fireworks, Adobe Illustrator and Adobe Photoshop are the tools I have used when completing my various visual design related tasks. Bohemian Sketch has become my tool for UX design projects and tasks such as wireframes, high-fildelity mock-ups and creating visual assets.
I have worked as a UX Designer and Architect on both mobile and web applications. Typical project tasks include: Wireframes and Interactive Prototypes using tools such as iRise or Axure. Creation of both low and high-fidelity Mockups as well as Icons and Visual Design.
I have worked as an Instructional Designer specializing in the creation of interactive E-learning with an emphasis on Technical Training. Tasks include completing an Instructional Analysis and Storyboard, writing/recording of Narration, Visual Design and Development.
I have excellent Time Management and Communication skills, and I am also highly Organized. I am also Self-motivated and believe in Continuos Learning in order to refine and expand my skills. I enjoy trying new places to eat and am a self-proclaimed Foodie :).
Where I have honed my skills
Netskope is the leading Cloud Security Access Broker (CASB) based in Santa Clara. In my role as Sr. Instructional Designer and LMS Adminstrator, I am responsible for designing and developing technical and enablement training for internal, customer and partner populations. In addition, I was hired to implement and administer 2 Learning Management Systems. The first is Learn Upon which is used corporate wide internally, as well as for customer and partner enablement. The second LMS is Brainshark which is used extensively by the sales enablement team.
Hortonworks (acquired by Cloudera) is a leading vendor of Apache Hadoop based in Santa Clara. In my role as Lead E-learning Developer, I am responsible for designing and developing technical and enablement E-learning for both internal and external populations for our subscription based learning program. I am also responsible for training internal staff and contract developers in the use of various e-learning development software. I also act as an LMS Admininstrator for Hortonworks University and am currently leading the effort to develop a new video based on-line learning program. I assisted in the implementation or our new instance of the Skilljar LMS, and am responsible for updating and maintaining the Hortonworks University Pages on Hortonworks.com. I also am responsible for building and maintaining the Partner Enablement Portal, building and maintaining the Hortonworks University Support portal (Zendesk administration) and currently maintain the Hortonworks University Content Repository.
Black Knight Financial Services provides integrated technology to the mortgage industry. In my role as a UX Designer, I was part of a small Innovation Lab responsible for designing and creating proof of concepts and prototypes for new cutting edge products. Projects included both desktop/web applications and mobile applications. Tasks included interactive wireframes using iRise/Axure, high-fidelity mockups, process flows/presentation slide decks, POCs implemented in HTML/CSS as well as prototypes developed with mobile platforms such as Android and iOS.
In my role as E-learning Manager and LMS Admin, I was responsible for managing a team of 5 e-learning developers and a training coordinator. I was also responsible for assisting in the selection and implementation of the LMS, reporting, uploading of content to the LMS, batch loading of users and troublshooting. In addition, I was responsible for the creation of the customer facing training website and the creation of e-learning templates and standards.
As a Sr. Instructional Designer, my primary responsibility was the creation of both Instructor-Led and e-learning for the Enterprise eTime product line. Deliverables included student and instructor guides with hands of lab activities, PowerPoint decks and quick reference materials. In addition, I was responsible for the creation of demos and simulations with Adobe Captivate, and helped maintain the lab environments (using VMWare images). I was also a member of the E-learning Standards committee.
In addition to the roles above, I have worked freelance and short term projects with the following companies:
Avon Cosmetics | Sr. E-learning Developer | New York, New York (Remote)
Accolo | E-learning Developer | San Francisco, California (Remote)
Lootok Consulting | E-learning Developer |New York, New York (Remote)
Where I have learned and studied
I completed my CS degree at UNF located in Jacksonville, Florida. Relevant areas of study included Data Structures, Advanced Data Structures, C/Java Programming and Multimedia Development.
The Certificate Program for the Systems of Instructional Design focuses on all aspects of developing curriculum, from conducting a task analysis, to evaluation of how well the course meets the needs of the learners.
Cooper Consulting (Founded by Alan Cooper) is one of the top design consulting firms on the world. I had the opportunity to complete the Interaction Design Practicum workshop which covered such topics as the use and creation of Peronas, Goal-Directed Design, User-Research and Scenarios.
Please feel free to contact me, I'm always open to new opportunities!